WhatsApp is a mobile application that lets you send messages to anyone for free from your iPhone, iPad, iPod touch or any other mobile device – and that’s not possible with iMessage. WhatsApp was founded in 2009 by two former Yahoo employees who wanted to give everyone free communication. Using friends and customers only with iPhones is not the way the world works, but that’s not how it works in this world. Read on to see how we can help with WhatAapp marketing malaysia.

It went on a train journey to become one of the world’s most popular social media platforms, eventually being acquired by Facebook for $19 billion in 2014. That’s nearly 20 times what Facebook paid for Instagram, which Facebook seemed so important at the time.

You can even use it for voice and video calls, and in a way it is waging a war to overtake Skype in voice calls, and it seems to be winning. Remember, when you combine Facebook Messenger and WhatsApp, they account for 79% of the total messaging market, sending more than 1.5 billion messages a day, or 1 billion SMS in 2016. We talk about how important Facebook’s Messenger is in terms of market share, not just of news, but also of the overall market.

If that’s not enough, WhatsApp can be added to your marketing mix, and if you want to communicate efficiently with your customers and leads via WhatsApp, one of the most important things is to keep people in your contact number. If you could just buy an external database and send it a cold email, you’d be better off than WhatsApp leads.

WhatsApp is more personal, but remember what happens when you send unwanted messages over WhatsApp. Everyone knows today that this is not the right way to start a relationship, and it is certainly not a good idea for your business.

whatsapp marketing malaysia

WhatsApp takes email marketing consent to another level, and when you invade privacy, you’re doing it all wrong. This level of intimacy with your customers should not be taken lightly, but it is not something you want to risk for anyone, let alone your business. Start by getting creative and collecting phone numbers and letting them accept you without contacting you directly. Your customer or lead must store the number in their contact list and get you to contact you.

Now that we’ve cleared that up, let’s see who uses WhatsApp and what it looks like. WhatsApp is the most popular chat app in many countries, including the US, where the user rate is over 50%. One reason for this is, of course, that SMS has always been expensive in almost all countries except the USA and is not part of a provider’s package.

When WhatsApp came along, it was an instant success because you only need data to send messages. It seems that consumers want to communicate, and it seems as if WhatsApp has the potential to be a platform for them.

We want to serve an international audience and be ahead of the curve, and WhatsApp is a platform we can seriously think about. If you are still here, it means that you have at least piqued our interest and we want you to see what WhatsApp can do for our company.

Now, it would be logical to download WhatsApp from the AppStore or Google Play Store, but for scalability reasons we do not want to tie you to your personal number. But if you do, it helps you set up your business properly on WhatsApp. In the past, you bought a second SIM card, got a replacement phone, set up an account and set up the account. Even if you are already using WhatsApp for personal use on your phone, there is no way to use your second account on the same phone.

However, WhatsApp launched a new application called WA Business, or WhatsApp Business for short, in early 2018. Available for Android and IOS, the WhatsApp for Business app Available for iPhone, iPad, iPod touch, Android 4.0 and iPhone 5s and

WA Business is geared towards small businesses and should be the standard for businesses using WhatsApp. Businesses can interact with their customers and use tools to automate, sort and respond quickly to messages – all with the benefits of the normal consumer version. You can create a business account with a number of different customer types such as employees, suppliers, customers, partners, customers and suppliers.

By using quick replies, you can save and reuse messages you need to send frequently, and set up automated messages just like a chatbot. This way we can answer your most frequently asked questions in a short time and quickly.

Customers and leads, on the other hand, expect an immediate response, and we understand that you need to sleep, your customer is all over the world, or if you are in a meeting, this can be a difficult response. Automating messages may allow you to create a more efficient way to introduce potential customers to your business. Get real-time feedback on whether your message has been successfully sent, delivered, read, etc.

If you still have a landline phone, you can create an account with your landline number or use WA Business for a standard account.

Ready to take the leap to use WhatsApp marketing for your Malaysian business? Check out our pricing and get in touch today!